Shipping Policy

At present we are only able to Ship to the Continental United States of America.

Estimated shipping time is currently 19 - 40 days from date of dispatch from our supplier.

Delivery in most cases is generally much sooner than 40 days. Please allow the maximum time for delivery before contacting us.

Please also allow for additional delays at holiday periods.

Please note, if you have ordered multiple items, these may arrive in more than one delivery. This is to ensure there is minimal delay in shipping the products out.

If over 40 days have passed from date of purchase, please contact us via email at contactgemsgems@gmail.com

In rare cases, delivery may be delayed due to the U.S. Customs process. Please allow for these delays. Although unlikely to occur, any import / custom charge is the sole responsibility of the buyer. 

We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason.